The Expertship360
Summary: High-value individual technical contributors need feedback in order to improve their performance. The Expertship360 is the world's #1 tool for helping experts understand where they are performing, and where they could perform better.
Written by Dominic Johnson 26 May 2026

Image credit: Expertunity

HOW WOULD YOU RATE THE EXPERTSHIP OF YOUR EXPERTS?

The assessment tool built specifically for technical experts — not adapted from a leadership 360.

Most subject matter experts (SMEs) tell us they crave feedback, but rarely receive it in a structured form that reflects the actual breadth and intricacies of their role. Generic 360s — typically designed for people leaders — miss the dimensions that distinguish a competent expert from one who has genuine enterprise-wide impact and influence. The Expertship360 was purpose-built to fill that gap.

The Expertship360 draws structured feedback from managers, peers, immediate stakeholders and removed stakeholders against the nine capabilities of The Expertship Model— the world’s most comprehensive capability framework for technical experts. Many of the behaviours measured (such as market context awareness, change agility, knowledge transfer and personal impact) would never occur to respondents accustomed to thinking of SMEs only through the traditional lens of technical competence. The result is feedback that is genuinely new information — for both the expert and the people around them.

“Before I did the Expertship program I honestly thought there was something wrong with me. The program helped me realise that I am far from being alone. There was nothing wrong with me at all, I had just not learned the vital enterprise skills to complement and amplify my technical prowess.”

Insurance Executive

Benchmarked to mastery, not to the day job. The Expertship360 is not an appraisal of current performance against today’s expectations. Instead, it benchmarks current high performers against world-class Master Expert standards and invites them to consider what becomes possible when they fully optimise their enterprise skills. Scores are calibrated against a unique global SME benchmark drawn from experts in 16 countries, so participants can see precisely where they sit on the path from Expert to Master Expert.

Confidential, coached, and built for action. The entire process is conducted in confidence — for both the respondents and the recipient of the feedback. Reports are released only to the participant and their coach. Each participant then works through a series of one-to-one coaching sessions and a structured workshop to interpret the feedback, identify the highest-leverage growth opportunities, and build a clear Personal Growth Plan for rapid, measurable progress.

“Would I recommend this type of development – absolutely. I think for me it has been the one training that has resonated with me the most right throughout my career. It’s not only been an eye-opener, but a great motivator both professionally and personally. I think a lot of successful companies have very skilled technical experts and this is just the next level of training and development. I think it can definitely add value, and we’ve certainly seen that value-added in the company I work for.”

Business Analyst, Financial Services

Organisations who deploy the Expertship360 find that it:

  • Retains super-valuable SMEs by re-energising them with feedback that respects the full scope of their role

  • Provides a credible global benchmark of their expert population

  • Enables experts to deliver increased, measurable value Surfaces specific, prioritised development needs that would otherwise stay hidden

  • Is easy to deploy through our coach network — or in-house, with accreditation available

Support publications are available for the “what next?” phase following the debrief:

The Expertship Growth Guide - a development guide containing 102 growth opportunities, organised by capability area, designed specifically for SMEs.

Master Expert: The ultimate guide for subject matter experts having more influence and impact - the comprehensive manual for SMEs pursuing mastery.

Start unleashing the latent potential in your technical experts. Contact us today for the Briefing Document for more information at info@theexpertshipinstitute.org.

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